E-bike Share Pilot Program

In summer 2021 the District voted to join the North Shore e-bike share pilot, granting Lime a permit to operate an e-bike share program for a two-year pilot period.

The e-bike share was introduced in North Vancouver in 2021 and has been popular among riders with initial data collection indicating that short trips were the most common—the median trip length was 1.6 kilometres or nine minutes long.

As this is a pilot program, Lime Grove locations may be adjusted as we learn more about how they are used. You are encouraged to reach out with observations regarding the use of the groves, and we will take those into consideration as the pilot program progresses.

For inquiries about system operation, parking, payments, how to use e-bike share, or to report an issue, please contact Lime:

Email: [email protected]
Phone: 1-888-546-3345
Online: Submit a request – Help Center (li.me)

Share your feedback on the pilot project with the DWV E-Bike Share Team: [email protected]

Lime staff will install 16 e-bike share parking zones called “Lime Groves” in West Vancouver by early June, weather-permitting. The groves will be marked on the ground using road tape and a painted stencil. Groves located on-street will also include flexible delineator posts. Lime is responsible for all program costs.

Lime’s e-bikes must be parked in the “Lime Groves” and trips must start and end at these locations. This approach is intended to minimize instances of bikes being randomly parked in the middle of sidewalks, on streets, or on private property, which can create safety hazards for other road and sidewalk users. Lime is working on encouraging riders to park in groves by balancing incentives and penalties to park in the groves, monitoring parking, and educating riders on these changes.

Map of Grove e-bike locations

More information can be found on the Lime website.
E-bike share programs provide an easy, cost-effective, and environmentally-sensitive transportation option. Similar non-electric bike share systems are in place in the City of Vancouver and at the University of British Columbia. The North Shore’s e-bike share pilot will be the first all-electric bike share of its kind in British Columbia.

Based in San Francisco, Lime has proven experience operating shared electric mobility systems in dozens of cities around the world, such as Calgary, Ottawa, and Seattle. Through the Lime app, riders will be able to start and end their e-bike rides from any designated parking location for trips anywhere across the North Shore, including its many hills.

The pilot program supports the recommendations of the Integrated North Shore Transportation Planning Project (INSTPP) initiative, which brought together all levels of government across the North Shore, including First Nations and TransLink, to identify, evaluate, and prioritize joint transportation decisions. The pilot also aligns with the objectives of Council’s Strategic Goals to improve mobility, reduce congestion on our roads, and protect our natural environment.
An e-bike has an integrated electric motor that adds power to your pedalling, so tackling the hilly terrain will be easier than ever for adults of all ages and abilities.

E-bike share is a short-term rental program for electric bikes. Residents sign-up to participate and have access to rent an e-bike from a fleet available at a variety of public locations. For a fee, members can pick up a bike at one location and drop it off at any other designated location.

E-bike share provides an easy, cost-effective, and environmentally-sensitive transportation option. Similar bike share systems are in place in the City of Vancouver and at the University of British Columbia.