Seasonal storms often bring heavy rain and high winds to the North Shore. Severe winds can blow down trees and branches, causing power outages, road closures, and traffic disruptions.
Learn more about the District's drainage system
Before heavy rainfall
- Make a note of the storm drains around your property. Remove leaves and other debris to avoid flooding.
- Never direct storm water from your property into the sanitary sewer system.
- If your property is prone to flooding, consider investing in a back-up system like a sump pump.
- Review your home or contents insurance coverage. You may need additional coverage for risks your policy does not cover.
During heavy rainfall
- Help prevent flooding by keeping catch basins and drainage areas around your property clear.
- Please slow down and drive carefully. Heavy downpours can cause water pooling on roads.
- Stay clear of rivers due to quickly flowing water and potentially unstable riverbanks.
Report a power outage
If you lose power, first check BC Hydro's Outage Map for a list of reported power outages and estimated repair time.
If your area isn't listed on the Outage Map, report an power outage by contacting BC Hydro at 1-888-769-3766, *HYDRO (*49376) on your mobile device, or report it online:
Report a power outage to BC Hydro
Downed power lines
If you come across a downed or damaged line, always assume they are live, even if they're not sparking or making any sound. Follow these steps if you see a downed or damaged power line:
- Stay back at least 10 metres (33 feet). That's about the length of a city bus.
- Dial 9-1-1 and let them know that a power line has fallen or is damaged.
- Keep others in the vicinity at least a bus-length away
Learn more about safety near power lines
Report a problem
To report fallen trees on roads and sidewalks or a non-emergency utilities issue, please contact West Vancouver public works dispatch:
Emergency kit
Every home should have an emergency plan and kit to help you and your family get through the first 72 hours of a power outage.
You might think that you have everything you need, but it is important that your items are organized and easy to find.