COVID-19 Updates

 

To learn more about closures and our response to COVID-19, and for updates on District operations, visit westvancouver.ca/covid.

 

Winter Preparedness

Winter is a challenging time of year, but by taking a few common-sense steps, you can help maintain safer roads, sidewalks, and prevent other winter-related risks.

View the tabs below to find out how to be prepared for the challenges that can arise during storms.

West Vancouver's Guide to Snow Clearing

Snow and ice removal

Before it snows

  • Make note of the storm drains around your property. Remove leaves and other debris to avoid flooding.
  • Park off-street when snow is expected. This will make it easier for snow ploughs and salt trucks to safely clear the street.
  • Be prepared with the right supplies. Keep a shovel and supply of salt to de-ice your driveway and sidewalk.
  • If you will unable to clear the sidewalk in front of your property, arrange for a friend or neighbour to help or sign up for a Snow Angel.

After it snows

  • Keep the sidewalk in front of your property clear of ice and snow. Property owners must clear the sidewalks around their homes or businesses of snow and ice within 24 hours. See the Traffic and Parking Bylaw for details.
  • Check-in on neighbours and family members who may require assistance.
  • Clear snow from fire hydrants around your home or business to help our firefighters during an emergency.
  • Park your car off the street.  You could receive a ticket and be towed if your vehicle blocks any of the following:
    • bus stops
    • driveways
    • fire hydrants
    • intersections
    • snow removal equipment
    • the normal flow of traffic

Snow removal on roads

District staff monitor roads for snow and ice and are always winter-ready. During a snow event, crews are dispatched to remove snow and ice from streets on a priority basis.

Snow clearing routes

  • Priority 1 routes: Bus routes, emergency routes, arterial roads (e.g. Marine Drive) and major collector roads (e.g. 15th Street) are the first to be cleared. During longer storms, primary roads—especially bus routes—are repeatedly plowed to ensure that everyone has a viable transportation alternative. 
  • Priority 2 routes: School routes and minor collector roads (e.g. Bellevue Avenue) are the second to be cleared.
  • Priority 3 routes: Local roads, cul-de-sacs, footpaths and footbridges will be dealt with after the weather disturbance has passed and/or Priority 1 and 2 routes are in a safe and stable condition. Please be patient!

West Vancouver's Guide to Snow Clearing

Garbage & recycling collection

Did we miss your pick-up? Your collection schedule may have to be suspended during periods of snow and ice.

If your material is not collected by 7:30 pm, set it out again the following day. If it is still not collected the following day, set it out on your next scheduled collection day. Always ensure that your material is securely stored overnight to avoid attracting wildlife.

More information or report a missed pick-up

Snow safety

The following tips will help you and your loved ones stay safe this snow season:

  • Install quality snow tires on your vehicle and drive only if necessary. If you need to drive, take extra caution and plan for extra time to reach your destination. Public transit is a good alternative, but expect schedules to be affected by snow.
  • Prepare an emergency kit for your home and vehicle, including candles, matches, blankets, a shovel, booster cables, water, and some non-perishable food. Visit North Shore Emergency Management for more information.
  • Monitor weather forecasts carefully and plan accordingly.
  • Stay on main roads and avoid side streets.
  • Drive slowly and be sure to brake early to avoid skidding.
  • Especially during periods of heavy rainfall, avoid creeks and rivers. Flash floods are a real possibility and pose a significant danger.
  • Stay well clear of downed power lines and report them by calling 9-1-1. Learn more from BC Hydro.
Stay updated

Monitor the District website, Twitter and Facebook pages for snowfall warnings and other alerts.

Follow North Shore Emergency Management on Twitter.

Important contacts

Trees on roads, snow or flooding
West Vancouver Public Works Dispatch
604-925-7100

Recycling & Garbage questions
604-925-7176
Info about missed pick-ups

Social Services and Community Resources
North Shore Community Resources
604-985-7138

Seniors’ Activity Centre LINKS Program
604-925-7289

Public Transit
West Vancouver Blue Bus
604-985-7777
TransLink customer info line
604-953-3333
TransLink

Police & Fire
9-1-1 for emergency calls only

Police
604-925-7300 for non-emergency calls

Fire
604-925-7370 for non-emergency calls

Power failures and trees on power lines
BC  Hydro
1-888-POWERON (1-888-769-3766)
BC Hydro

General information
Municipal Hall Reception
604-925-7000 for other non-emergency issues
8:30 a.m.–4:30 p.m.  Monday–Friday

WestVanCollect App

Download WestVanCollect and get your schedule on your phone (with reminders too).

WestVanCollect is available on iPhone and Android phones.

Apple App Store

Google Play Store

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