Wind storms and power outages
Seasonal storms often bring heavy rain and high winds to the North Shore. Severe winds can blow down trees and branches, causing power outages, road closures, and traffic disruptions.
Report an outage
If you lose power, first check BC Hydro's Outage Map for a list of reported power outages and estimated repair time.
If your area isn't listed on the Outage Map, report an power outage by contacting BC Hydro at 1-888-769-3766, *HYDRO (*49376) on your mobile device, or report it online:
Downed power lines
If you come across a downed or damaged line, always assume they are live, even if they're not sparking or making any sound. Follow these steps if you see a downed or damaged power line:
- Stay back at least 10 metres (33 feet). That's about the length of a city bus.
- Dial 9-1-1 and let them know that a power line has fallen or is damaged.
- Keep others in the vicinity at least a bus-length away
Fallen trees and branches
To report fallen trees on roads and sidewalks, please contact West Vancouver public works dispatch:
be prepared for a power outage
Every home should have an emergency plan and kit to help you and your family get through the first 72 hours of a power outage.
You might think that you have everything you need, but it is important that your items are organized and easy to find. Would you be able to find your flashlight in the dark? Do you have non-perishable food once the food in your fridge goes bad?
More tips to stay safe during a power outage
Report an outage to BC Hydro
Report trees or branches on roads and sidewalks to West Vancouver Public Works Dispatch
Report a downed or damaged power line
Municipal Hall Reception
604-925-7000 for other non-emergency issues
8:30 a.m.–4:30 p.m. Monday–Friday