Public Works Emergencies*

Emergency service for roads, parks, water & sewer:

604-925-7100

* Please Note: If utilities crews are called out to attend a water/sewer emergency and the cause is determined to be the homeowner's responsibility, not the muncipality's, crews are happy to assist, but fees may be required.

Emergency

Fire/Police/Ambulance/Search & Rescue
9-1-1

North Shore Emergency Management

For information on emergency preparedness and management on the North Shore, contact North Shore Emergency Management:

778-338-6300

Email

Website

Contact Us

Municipal Hall Information Line 604-925-7000
   
Office of the Mayor   
Executive Assistant to the Mayor and CAO - Sabia Curran 604-925-7012
Email or call a member of Council directly Council
   
Office of the CAO  
Chief Administrative Officer - Nina Leemhuis 604-925-7002
Executive Assistant to the Mayor & CAO - Sabia Curran 604-925-7012
   
Community Relations & Communications  
Director of Community Relations & Communications - Jeff McDonald 604-925-4736
Manager of Community Relations - Kristi Merilees 604-925-7008
   
Planning & Development Services  604-925-7055
General permit enquiries 604-925-7040
Permits inspection request line 604-925-7041
Director of Planning & Development Services - Jim Bailey 604-925-7058
Manager of Community Planning & Sustainability - David Hawkins 604-921-2172
Manager of Land Development - Chris Bishop 604-925-7059
Manager of Permits & Inspections - Kevin Spooner 604-925-7247
Manager of Urban Design & Current Planning - Matthew Roddis 604-925-7293
   
Economic Development  
Manager of Economic Development - Stephen Mikicich 604-925-7056
   
Engineering & Transportation Services 604-925-7020
Report a problem or place a service request report online 604-925-7100
Director of Engineering & Transportation Services - Raymond Fung 604-925-7159
Utilities Manager - Andy Kwan 604-925-7027
Roads & Transportation Manager - Vanessa Garrett 604-921-2933
Engineering Services Manager - Phil Bates 604-925-7039
Manager of Transit - Gareth Rowlands 604-985-3500
Blue Bus Information and lost & found 604-985-7777
   
Parks, Culture & Community Services 604-925-7200
Recreation facilities main line 604-925-7270
District Arborist office 604-925-7192
Report a problem or place a service request report online 604-925-7275
Director of Parks, Culture & Community Services - Anne Mooi 604-925-7235
Senior Manager of Community Services - Sue Ketler 604-925-7126
Senior Manager of Cultural Development - Doti Niedermayer 604-921-2938
Youth Services & Community Recreation Manager - Alison Gelz 604-925-7244
Seniors' Services & Community Wellness Manager - Jill Lawlor 604-925-7286
Community Services & Community Development Manager - Arleta Beckett 604-921-3404
Customer Service & Community Recreation Manager - Keith Miller 604-921-3402
Manager of Special Events & Filming - Christie Rosta 604-913-2777
Senior Manager of Parks - Andrew Banks 604-925-7139
Manager of Parks Planning & Community Stewardship - Corinne Ambor 604-925-7138
Manager of Parks Operations - Ian Haras 604-925-7143
Manager of Parks Arboriculture & Horticulture - Dan Henegar 604-925-7137
Executive Director of WV Community Centres Society - Rob Needham 604-921-3493
   
Corporate Services  
Bylaw & Licensing Services enquiries 604-925-7152
Director of Corporate Services - Mark Chan 604-925-7098
Manager of Bylaw & Licensing Services - Sarah Almas 604-925-7153
Director of North Shore Emergency Management 778-338-6300
   
Financial Services  
Accounts payable enquiries 604-925-7031
Tax & utility enquiries 604-925-7032
Purchasing 604-925-7060
Director of Financial Services - Isabel Gordon 604-921-2902
   
Legislative Services 604-925-7004
Manager of Legislative Services/Municipal Clerk - Sheila Scholes 604-925-7045
24-hour Council agenda information line 604-925-7005
   
Human Resources 604-925-7044
Director of Human Resources - Lauren Hughes 604-925-7075
Job posting & Career Portal enquiries 604-925-7044
or   604-925-7054
   
Fire & Rescue Services 604-925-7370
Fire Chief - Randy Heath 604-925-7375
Fire Prevention Office 604-925-7370
   
Police Department 604-925-7300
Chief Constable - Len Goerke 604-925-7309
   
Memorial Library 604-925-7400
Library hours information line 604-925-7401
Home library service 604-925-7437
Director of Library Services - Jenny Benedict 604-925-7274

 

Contact

Municipal Hall
750 17th Street
West Vancouver BC  V7V 3T3

Hours: 8:30 a.m. to 4:30 p.m., Monday to Friday

Directions

Reception
604-925-7000


Public Works emergencies*
604-925-7100


24-hour Council agenda information
604-925-7005


Community recreation information
604-925-7270

Service Request

To report a problem or request service please contact public works dispatch.

604-925-7100

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