Public Works Emergencies*
Emergency service for roads, parks, water & sewer:
* Please Note: If utilities crews are called out to attend a water/sewer emergency and the cause is determined to be the homeowner's responsibility, not the muncipality's, crews are happy to assist, but fees may be required.
Emergency
Fire/Police/Ambulance/Search & Rescue
9-1-1
North Shore Emergency Management
For information on emergency preparedness and management on the North Shore, contact North Shore Emergency Management:
Contact Us
| General enquiries | Information Line | 604-925-7000 |
| Executive Assistant to the Mayor | Sabia Curran | 604-925-7012 |
| Email or call a member of Council directly |
| Chief Administrative Officer | Nina Leemhuis | 604-925-7002 |
| Executive Assistant to the CAO | Sabia Curran | 604-925-7012 |
| Director of Community Relations & Communications | Donna Powers | 604-925-7168 |
| Manager of Community Relations | Kristi Merilees | 604-925-7008 |
| General enquiries | 604-925-7055 | |
| General permit enquiries | 604-925-7040 | |
| Permits inspection request line | 604-925-7041 | |
| Director of Planning & Development Services | Jim Bailey | 604-925-7058 |
| Manager of Development Engineering | Jenn Moller | 604-925-7171 |
| Manager of Community Planning & Sustainability | David Hawkins | 604-921-2172 |
| Manager of Permits & Inspections | Kevin Spooner | 604-925-7247 |
| Manager of Current Planning & Urban Design | Michelle McGuire | 604-925-7059 |
| Manager of Economic Development | Stephen Mikicich | 604-925-7056 |
| General enquiries | 604-925-7020 | |
| Report a problem or place a service request | 604-925-7100 | |
| Director of Engineering & Transportation Services | Raymond Fung | 604-925-7159 |
| Utilities Manager | Andy Kwan | 604-925-7027 |
| Roads & Transportation Manager | Vanessa Garrett | 604-921-2933 |
| Engineering Services Manager | Phil Bates | 604-925-7039 |
| Manager of Transit | Gareth Rowlands | 604-985-3500 |
| Blue Bus Information and Lost & Found | 604-985-7777 |
| Recreation enquiries | 604-925-7270 | |
| Parks enquiries | 604-925-7275 | |
| Community Services enquiries | 604-925-7200 | |
| District Arborist office | 604-925-7192 | |
| Report a problem or place a service request | 604-925-7275 | |
| Director of Parks, Culture & Community Services | Anne Mooi | 604-925-7235 |
| Senior Manager of Community Services | Sue Ketler | 604-925-7126 |
| Senior Manager of Cultural Development | Doti Niedermayer | 604-921-2938 |
| Youth Services & Community Recreation Manager | Alison Gelz | 604-925-7244 |
| Seniors' Services & Community Wellness Manager | Jill Lawlor | 604-925-7286 |
| Community Services & Community Development Manager | Arleta Beckett | 604-921-3404 |
| Customer Service & Community Recreation Manager | Keith Miller | 604-921-3402 |
| Manager of Special Events & Filming | Christie Rosta | 604-913-2777 |
| Senior Manager of Parks | Andrew Banks | 604-925-7139 |
| Parks Stewardship Manager | Corinne Ambor | 604-925-7138 |
| Parks Planning & Development Manager | Ian Haras | 604-925-7143 |
| Parks Maintenance Manager | Dan Henegar | 604-925-7137 |
| Executive Director of WV Community Centres Society | Jodi Weiderick | 604-921-3493 |
| Environmental Manager | Matt MacKinnon | 604-925-7131 |
| Bylaw & Licensing Services enquiries | 604-925-7152 | |
| Director of Corporate Services | Mark Chan | 604-925-7098 |
| Manager of Bylaw & Licensing Services | Sarah Almas | 604-925-7153 |
| Director of North Shore Emergency Management | Fiona Dercole | 778-338-6305 |
| Accounts payable enquiries | 604-925-7031 | |
| Tax & utility enquiries | 604-925-7032 | |
| Purchasing | 604-925-7060 | |
| Director of Financial Services | Isabel Gordon | 604-921-2902 |
| General enquiries | 604-925-7004 | |
| Director of Legislative Services/Corporate Officer | Mark Panneton | 604-925-7045 |
| 24-hour Council agenda information line | 604-925-7005 |
| General enquiries | 604-925-7044 | |
| Director of Human Resources | Lauren Hughes | 604-925-7075 |
| Job posting enquiries | 604-925-7044 | |
| Career Centre | 604-925-7054 |
| General enquiries | 604-925-7370 | |
| Fire Chief | Randy Heath | 604-925-7375 |
| Fire Prevention Office | 604-925-7370 |
| General enquiries | 604-925-7300 | |
| Chief Constable | Len Goerke | 604-925-7309 |
| General enquiries | 604-925-7400 | |
| Library hours information line | 604-925-7401 | |
| Home library service | 604-925-7437 | |
| Director, West Vancouver Memorial Library | Jenny Benedict | 604-925-7274 |
Contact
Municipal Hall
750 17th Street
West Vancouver BC V7V 3T3
Hours: 8 a.m. to 4:30 p.m., Monday to Friday
Reception
604-925-7000
Public Works emergencies*
604-925-7100
24-hour Council agenda information
604-925-7005
Community recreation information
604-925-7270
All District web forms remain disabled while staff install additional security measures.
Staff are working hard to have them back online as soon as possible.
Your patience is appreciated.
Service Request
To report a problem or request service please contact public works dispatch.
All District web forms remain disabled while staff install additional security measures.
Staff are working hard to have them back online as soon as possible.
Your patience is appreciated.
Social Media
Stay informed via our social media channels. Find the right ones for you with our social media directory.
Subscribe to Updates