Emergencies
Emergency service for roads, parks, water & sewer
604-925-7100
*Note: If utilities crews are called out to attend a water/sewer emergency and the cause is determined to be the homeowner's responsibility, crews are happy to assist, but fees may be required.
Fire/Police/Ambulance/Search & Rescue
9-1-1
Contact
Municipal Hall
750 17th Street
West Vancouver BC V7V 3T3
Municipal Hall is closed to the public until further notice. Staff continue providing services by phone and email.
Reception
604-925-7000
Emergency service for roads, parks, water & sewer
604-925-7100
Service requests or report a non-emergency
604-925-7100
Recreation information
604-925-7270
Finance Department
604-925-7032
Contact Us
| Executive Director of Enhance West Van | Jodi Weiderick | 604-921-3493 |
| Film enquiries | Rachelle McCormack | 604-925-7263 |
| Senior Manager of Cultural Development | Doti Niedermayer | 604-921-2938 |
| Youth Services & Community Recreation Manager | Alison Gelz | 604-925-7244 |
| Seniors' Services & Community Wellness Manager | Jill Lawlor | 604-921-3467 |
| Community Services & Community Development Manager | Arleta Beckett | 604-921-3404 |
| Customer Service & Community Recreation Manager | Keith Miller | 604-921-3402 |
| Manager of Special Events & Filming | Christie Rosta | 604-913-2777 |
| Recreation enquiries | 604-925-7270 | |
| Senior Manager of Parks | Andrew Banks | 604-925-7139 |
| Parks enquiries | 604-925-7275 | |
| District Arborist office | 604-925-7192 | |
| Parks Stewardship Manager | Corinne Ambor | 604-925-7138 |
| Report a problem or place a service request | 604-925-7275 | |
| Parks Planning & Development Manager | Ian Haras | 604-925-7143 |
| Environmental Manager | Matt MacKinnon | 604-925-7131 |
| Director of Parks, Culture & Community Services | TBA | 604-925-7235 |
| Parks Maintenance Manager | Dan Henegar | 604-925-7137 |
| Events enquiries | Melisa Moen | 604-925-7194 |
| Senior Manager of Community Services | Sue Ketler | 604-925-7126 |
| Community Services enquiries | 604-925-7200 |
| Report a problem or place a service request | 604-925-7100 | |
| Director of Engineering & Transportation Services | Jenn Moller | 604-925-7171 |
| Acting Roads & Transportation Manager | Andy Kwan | 604-925-7027 |
| Engineering Services Manager | TBA | 604-925-7020 |
| General enquiries | 604-925-7020 |
| Director of Human Resources | Eva Glickman | 604-921-3457 |
| Career Centre | 604-925-7054 | |
| General enquiries (including job posting enquiries) | 604-925-7044 |
| General enquiries (including pension document enquiries) | 604-925-7004 | |
| Director of Legislative Services/Corporate Officer | Mark Panneton | 604-925-7045 |
| 24-hour Council agenda information line | 604-925-7005 |
| Bylaw & Licensing Services enquiries | 604-925-7152 | |
| Deputy Chief Administrative Officer / Director of Corporate Services | Mark Chan | 604-925-7098 |
| Manager of Bylaw & Licensing Services | Sheryl LeBlanc | 604-925-7459 |
| Director of North Shore Emergency Management | Emily Dicken | 778-338-6300 |
| Manager of Permits & Inspections | Christie Mills | 604-925-7246 |
| Manager of Environmental Protection | Heather Keith | 604-921-2925 |
| General enquiries | 604-925-7055 | |
| General permit enquiries | 604-925-7040 | |
| Senior Manager of Current Planning & Urban Design | Michelle McGuire | 604-925-7059 |
| Director of Planning & Development Services | Jim Bailey | 604-925-7058 |
| Manager of Land Development | Eric Villeneuve | 604-921-3494 |
| Senior Manager of Community Planning & Sustainability | David Hawkins | 604-921-2172 |
| Senior Manager of Permits, Inspections, and Land Development | Kevin Spooner | 604-925-7247 |
| Chief Administrative Officer | Robert Bartlett | 604-925-7002 |
| Executive Assistant to the Chief Administrative Officer | Leah Arthur | 604-925-7012 |
| Fire Chief | Dave Clark | 604-925-7370 |
| General enquiries | 604-925-7370 | |
| Fire Prevention Office | 604-925-7370 |
| Community Relations Liaison | Natalie Roizman | 604-925-7008 |
| Director of Community Relations & Communications | Donna Powers | 604-925-7168 |
| General enquiries | 604-925-7300 | |
| Chief Constable | John Lo | 604-925-7309 |
| Email or call a member of Council directly |
| Acting Manager of Transit | Rob Staschuk | 604-990-7001 |
| Blue Bus Information and Lost & Found | 604-985-7777 |
| General enquiries | 604-925-7400 | |
| Library hours information line | 604-925-7401 | |
| Assistive Services | 604-925-7437 | |
| Director, West Vancouver Memorial Library | Stephanie Hall | 604-925-7424 |
| Accounts payable enquiries | 604-925-7031 | |
| Tax & utility enquiries | 604-925-7032 | |
| Purchasing | 604-925-7060 | |
| Director of Financial Services | Isabel Gordon | 604-921-2902 |
| General enquiries | Information Line | 604-925-7000 |
Contact
Municipal Hall
750 17th Street
West Vancouver BC V7V 3T3
Municipal Hall is closed to the public until further notice. Staff continue providing services by phone and email.
Reception
604-925-7000
Emergency service for roads, parks, water & sewer
604-925-7100
Service requests or report a non-emergency
604-925-7100
Recreation information
604-925-7270
Finance Department
604-925-7032
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