Contact Us
| Municipal Hall Information Line | 604-925-7000 |
| Office of the Mayor | |
| Executive Assistant to the Mayor and CAO - Sabia Curran | 604-925-7012 |
| Email or call a member of Council directly | Council |
| Office of the CAO | |
| Chief Administrative Officer - Nina Leemhuis | 604-925-7002 |
| Executive Assistant to the Mayor & CAO - Sabia Curran | 604-925-7012 |
| Community Relations & Communications | |
| Director of Community Relations & Communications - Jeff McDonald | 604-925-4736 |
| Manager of Community Relations - Kristi Merilees | 604-925-7008 |
| Planning & Development Services | 604-925-7055 |
| General permit enquiries | 604-925-7040 |
| Permits inspection request line | 604-925-7041 |
| Director of Planning & Development Services - Jim Bailey | 604-925-7058 |
| Manager of Community Planning - David Hawkins | 604-921-2172 |
| Manager of Development Planning - Chris Bishop | 604-925-7059 |
| Manager of Permits & Inspections - Kevin Spooner | 604-925-7247 |
| Manager of Land Development - Tony Tse | 604-925-7109 |
| Economic Development | |
| Manager of Economic Development - Stephen Mikicich | 604-925-7056 |
| Engineering & Environment Services | 604-925-7020 |
| Report a problem or place a service request report online | 604-925-7100 |
| Director of Engineering & Environment Services - Raymond Fung | 604-925-7159 |
| Utilities Manager - Andy Kwan | 604-925-7027 |
| Roads & Transportation Manager - Vanessa Garrett | 604-921-2933 |
| Engineering Services Manager - Phil Bates | 604-925-7039 |
| Manager of Transit - Gareth Rowlands | 604-985-3500 |
| Blue Bus Information and lost & found | 604-985-7777 |
| Parks, Culture & Community Services | 604-925-7200 |
| Recreation facilities main line | 604-925-7270 |
| District Arborist office | 604-925-7192 |
| Report a problem or place a service request report online | 04-925-7275 |
| Director of Parks, Culture & Community Services - Anne Mooi | 604-925-7235 |
| Senior Manager of Community Services - Sue Ketler | 604-925-7126 |
| Senior Manager of Cultural Development - Doti Niedermayer | 604-921-2938 |
| Youth Services & Community Recreation Manager - Steve Kellock | 604-921-3402 |
| Seniors' Services & Community Wellness Manager - Jill Lawlor | 604-925-7286 |
| Community Services & Community Development Manager - Arleta Beckett | 604-921-3404 |
| Manager of Special Events & Filming - Christie Rosta | 604-913-2777 |
| Senior Manager of Parks - Andrew Banks | 604-925-7139 |
| Manager of Parks Planning & Community Stewardship - Corinne Ambor | 604-925-7138 |
| Manager of Parks Operations - Ian Haras | 604-925-7143 |
| Manager of Parks Arboriculture & Horticulture - Dan Henegar | 604-925-7137 |
| Executive Director of WV Community Centres Society - Rob Needham | 604-921-3493 |
| Corporate Services | |
| Bylaw & Licensing Services enquiries | 604-925-7152 |
| Director of Corporate Services - Mark Chan | 604-925-7098 |
| Manager of Bylaw & Licensing Services - Sarah Almas | 604-925-7153 |
| Director of North Shore Emergency Management - Dorit Mason | 604-969-7000 |
| Financial Services | |
| Accounts payable enquiries | 604-925-7031 |
| Tax & utility enquiries | 604-925-7032 |
| Purchasing | 604-925-7060 |
| Director of Financial Services - Isabel Gordon | 604-921-2902 |
| Legislative Services | 604-925-7004 |
| Manager of Legislative Services/Municipal Clerk - Sheila Scholes | 604-925-7045 |
| 24-hour Council agenda information line | 604-925-7005 |
| Human Resources | 604-925-7044 |
| Director of Human Resources - Lauren Hughes | 604-925-7075 |
| Job posting & Career Portal enquiries | 604-925-7044 |
| or | 604-925-7054 |
| Fire & Rescue Services | 604-925-7370 |
| Fire Chief - Randy Heath | 604-925-7375 |
| Fire Prevention Office | 604-925-7370 |
| Police Department | 604-925-7300 |
| Chief Constable - Len Goerke | 604-925-7309 |
| Memorial Library | 604-925-7400 |
| Library hours information line | 604-925-7401 |
| Home library service | 604-925-7437 |
| Director of Library Services - Jenny Benedict | 604-925-7274 |
Public Works Emergencies*
Emergency service for roads, parks, water & sewer:
* Please Note: If utilities crews are called out to attend a water/sewer emergency and the cause is determined to be the homeowner's responsibility, not the muncipality's, crews are happy to assist, but fees may be required.
Service Request
Submit a request for service or to report a non-emergency problem
604-925-7100
CONTACT
Municipal Hall
750 17th Street
West Vancouver BC V7V 3T3
Hours: 8:30 a.m. to 4:30 p.m., Monday to Friday
Reception
604-925-7000
Public Works emergencies*
604-925-7100
24-hour Council agenda information
604-925-7005
Community recreation information
604-925-7270
Emergency
Fire/Police/Ambulance/Search & Rescue
9-1-1
Social Media
Our social media channels help you stay informed. Find them through our social media directory.
North Shore Emergency Management
For information on emergency preparedness and management on the North Shore, contact North Shore Emergency Management: