COVID-19 Updates
To learn more about closures and our response to COVID-19, and for updates on District operations, visit westvancouver.ca/covid.
Emergencies
Emergency service for roads, parks, water & sewer
604-925-7100
*Note: If utilities crews are called out to attend a water/sewer emergency and the cause is determined to be the homeowner's responsibility, crews are happy to assist, but fees may be required.
Fire/Police/Ambulance/Search & Rescue
9-1-1
Contact
Municipal Hall
750 17th Street
West Vancouver BC V7V 3T3
Municipal Hall is closed until further notice. Staff continue providing services by phone and email.
Reception
604-925-7000
Emergency service for roads, parks, water & sewer
604-925-7100
Service requests or report a non-emergency
604-925-7100
Recreation information
604-925-7270
Finance Department
604-925-7032
Contact Us
| General enquiries | Information Line | 604-925-7000 |
| Administrative Assistant to the Mayor | Nancy Henderson | 604-925-7003 |
| Email or call a member of Council directly |
| Chief Administrative Officer | Robert Bartlett | 604-925-7002 |
| Executive Assistant to the Chief Administrative Officer | Leah Arthur | 604-925-7012 |
| Director of Community Relations & Communications | Donna Powers | 604-925-7168 |
| General enquiries | 604-925-7055 | |
| General permit enquiries | 604-925-7040 | |
| Director of Planning & Development Services | Jim Bailey | 604-925-7058 |
| Senior Manager of Permits, Inspections, and Land Development | Kevin Spooner | 604-925-7247 |
| Manager of Permits & Inspections | Christie Mills | 604-925-7246 |
| Manager of Environmental Protection | Heather Keith | 604-921-2925 |
| Manager of Land Development | Eric Villeneuve | 604-921-3494 |
| Senior Manager of Community Planning & Sustainability | David Hawkins | 604-921-2172 |
| Senior Manager of Current Planning & Urban Design | Michelle McGuire | 604-925-7059 |
| General enquiries | 604-925-7020 | |
| Report a problem or place a service request | 604-925-7100 | |
| Director of Engineering & Transportation Services | Jenn Moller | 604-925-7171 |
| Roads & Transportation Manager | Vanessa Garrett | 604-921-2933 |
| Engineering Services Manager | Phil Bates | 604-925-7039 |
| Manager of Transit | Gareth Rowlands | 604-985-3500 |
| Blue Bus Information and Lost & Found | 604-985-7777 |
| Recreation enquiries | 604-925-7270 | |
| Parks enquiries | 604-925-7275 | |
| Community Services enquiries | 604-925-7200 | |
| Events enquiries | Melisa Moen | 604-925-7194 |
| Film enquiries | Rachelle McCormack | 604-925-7263 |
| District Arborist office | 604-925-7192 | |
| Report a problem or place a service request | 604-925-7275 | |
| Director of Parks, Culture & Community Services | Anne Mooi | 604-925-7235 |
| Senior Manager of Community Services | Sue Ketler | 604-925-7126 |
| Senior Manager of Cultural Development | Doti Niedermayer | 604-921-2938 |
| Youth Services & Community Recreation Manager | Alison Gelz | 604-925-7244 |
| Seniors' Services & Community Wellness Manager | Jill Lawlor | 604-925-7286 |
| Community Services & Community Development Manager | Arleta Beckett | 604-921-3404 |
| Customer Service & Community Recreation Manager | Keith Miller | 604-921-3402 |
| Manager of Special Events & Filming | Christie Rosta | 604-913-2777 |
| Senior Manager of Parks | Andrew Banks | 604-925-7139 |
| Parks Stewardship Manager | Corinne Ambor | 604-925-7138 |
| Parks Planning & Development Manager | Ian Haras | 604-925-7143 |
| Parks Maintenance Manager | Dan Henegar | 604-925-7137 |
| Executive Director of WV Community Centres Society | Jodi Weiderick | 604-921-3493 |
| Environmental Manager | Matt MacKinnon | 604-925-7131 |
| Bylaw & Licensing Services enquiries | 604-925-7152 | |
| Deputy Chief Administrative Officer / Director of Corporate Services | Mark Chan | 604-925-7098 |
| Acting Manager of Bylaw & Licensing Services | Sheryl LeBlanc | 604-925-7459 |
| Acting Director of North Shore Emergency Management | Mike Andrews | 778-338-6306 |
| Accounts payable enquiries | 604-925-7031 | |
| Tax & utility enquiries | 604-925-7032 | |
| Purchasing | 604-925-7060 | |
| Director of Financial Services | Isabel Gordon | 604-921-2902 |
| General enquiries | 604-925-7004 | |
| Director of Legislative Services/Corporate Officer | Mark Panneton | 604-925-7045 |
| 24-hour Council agenda information line | 604-925-7005 | |
| Pension document enquiries | Pascal Cuk | 604-925-7049 |
| General enquiries | 604-925-7044 | |
| Director of Human Resources | Eva Glickman | 604-921-3457 |
| Job posting enquiries | 604-925-7044 | |
| Career Centre | 604-925-7054 |
| General enquiries | 604-925-7370 | |
| Fire Chief | Dave Clark | 604-925-7370 |
| Fire Prevention Office | 604-925-7370 |
| General enquiries | 604-925-7300 | |
| Chief Constable | Len Goerke | 604-925-7309 |
| General enquiries | 604-925-7400 | |
| Library hours information line | 604-925-7401 | |
| Assistive Services | 604-925-7437 | |
| Director, West Vancouver Memorial Library | Stephanie Hall | 604-925-7424 |
Contact
Municipal Hall
750 17th Street
West Vancouver BC V7V 3T3
Municipal Hall is closed to the public until further notice. Staff continue providing services by phone and email. Contact Us.
Reception
604-925-7000
Emergency service for roads, parks, water & sewer
604-925-7100
Service requests or report a non-emergency
604-925-7100
Recreation information
604-925-7270
Finance Department
604-925-7032
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