COVID-19 Updates
To learn more about closures and our response to COVID-19, and for updates on District operations, visit westvancouver.ca/covid.
Public Works Emergencies*
Emergency service for roads, parks, water & sewer:
* Please Note: If utilities crews are called out to attend a water/sewer emergency and the cause is determined to be the homeowner's responsibility, not the muncipality's, crews are happy to assist, but fees may be required.
Emergency
Fire/Police/Ambulance/Search & Rescue
9-1-1
Contact Us
| General enquiries | Information Line | 604-925-7000 |
| Administrative Assistant to the Mayor | Nancy Henderson | 604-925-7003 |
| Email or call a member of Council directly |
| Acting Chief Administrative Officer | Mark Chan | 604-925-7002 |
| Executive Assistant to the Chief Administrative Officer | Leah Arthur | 604-925-7012 |
| Director of Community Relations & Communications | Donna Powers | 604-925-7168 |
| General enquiries | 604-925-7055 | |
| General permit enquiries | 604-925-7040 | |
| Director of Planning & Development Services | Jim Bailey | 604-925-7058 |
| Manager of Development Engineering | Jenn Moller | 604-925-7171 |
| Manager of Community Planning & Sustainability | David Hawkins | 604-921-2172 |
| Manager of Permits & Inspections | Kevin Spooner | 604-925-7247 |
| Manager of Current Planning & Urban Design | Michelle McGuire | 604-925-7059 |
| Manager of Economic Development | Stephen Mikicich | 604-925-7056 |
| General enquiries | 604-925-7020 | |
| Report a problem or place a service request | 604-925-7100 | |
| Director of Engineering & Transportation Services | Jenn Moller | 604-925-7171 |
| Roads & Transportation Manager | Vanessa Garrett | 604-921-2933 |
| Engineering Services Manager | Phil Bates | 604-925-7039 |
| Manager of Transit | Gareth Rowlands | 604-985-3500 |
| Blue Bus Information and Lost & Found | 604-985-7777 |
| Recreation enquiries | 604-925-7270 | |
| Parks enquiries | 604-925-7275 | |
| Community Services enquiries | 604-925-7200 | |
| Events enquiries | Melisa Moen | 604-925-7194 |
| Film enquiries | Rachelle McCormack | 604-925-7263 |
| District Arborist office | 604-925-7192 | |
| Report a problem or place a service request | 604-925-7275 | |
| Director of Parks, Culture & Community Services | Anne Mooi | 604-925-7235 |
| Senior Manager of Community Services | Sue Ketler | 604-925-7126 |
| Senior Manager of Cultural Development | Doti Niedermayer | 604-921-2938 |
| Youth Services & Community Recreation Manager | Alison Gelz | 604-925-7244 |
| Seniors' Services & Community Wellness Manager | Jill Lawlor | 604-925-7286 |
| Community Services & Community Development Manager | Arleta Beckett | 604-921-3404 |
| Customer Service & Community Recreation Manager | Keith Miller | 604-921-3402 |
| Manager of Special Events & Filming | Christie Rosta | 604-913-2777 |
| Senior Manager of Parks | Andrew Banks | 604-925-7139 |
| Parks Stewardship Manager | Corinne Ambor | 604-925-7138 |
| Parks Planning & Development Manager | Ian Haras | 604-925-7143 |
| Parks Maintenance Manager | Dan Henegar | 604-925-7137 |
| Executive Director of WV Community Centres Society | Jodi Weiderick | 604-921-3493 |
| Environmental Manager | Matt MacKinnon | 604-925-7131 |
| Bylaw & Licensing Services enquiries | 604-925-7152 | |
| Deputy Chief Administrative Officer / Director of Corporate Services | Mark Chan | 604-925-7098 |
| Manager of Bylaw & Licensing Services | Sarah Almas | 604-925-7153 |
| Land Agent & Corporate Initiatives | Ingrid Matthews | 604-921-3406 |
| Acting Director of North Shore Emergency Management | Mike Andrews | 778-338-6306 |
| Accounts payable enquiries | 604-925-7031 | |
| Tax & utility enquiries | 604-925-7032 | |
| Purchasing | 604-925-7060 | |
| Director of Financial Services | Isabel Gordon | 604-921-2902 |
| General enquiries | 604-925-7004 | |
| Director of Legislative Services/Corporate Officer | Mark Panneton | 604-925-7045 |
| 24-hour Council agenda information line | 604-925-7005 | |
| Pension document enquiries | Pascal Cuk | 604-925-7049 |
| General enquiries | 604-925-7044 | |
| Director of Human Resources | Eva Glickman | 604-921-3457 |
| Job posting enquiries | 604-925-7044 | |
| Career Centre | 604-925-7054 |
| General enquiries | 604-925-7370 | |
| Fire Chief | Dave Clark | 604-925-7396 |
| Fire Prevention Office | 604-925-7370 |
| General enquiries | 604-925-7300 | |
| Chief Constable | Len Goerke | 604-925-7309 |
| General enquiries | 604-925-7400 | |
| Library hours information line | 604-925-7401 | |
| Assistive Services | 604-925-7437 | |
| Director, West Vancouver Memorial Library | Stephanie Hall | 604-925-7424 |
Contact
Municipal Hall
750 17th Street
West Vancouver BC V7V 3T3
Municipal Hall is open for payments only from June 15 to July 3 from 10 a.m. to 2 p.m., Monday to Friday, excluding statutory holidays.
Reception
604-925-7000
Public Works emergencies*
604-925-7100
Recreation information
604-925-7270
Finance Department
Service Request
To report a problem or request service, please contact public works dispatch.
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