Public Works Emergencies*
Emergency service for roads, parks, water & sewer:
* Please Note: If utilities crews are called out to attend a water/sewer emergency and the cause is determined to be the homeowner's responsibility, not the muncipality's, crews are happy to assist, but fees may be required.
Emergency
Fire/Police/Ambulance/Search & Rescue
9-1-1
North Shore Emergency Management
For information on emergency preparedness and management on the North Shore, contact North Shore Emergency Management:
Contact Us
| Municipal Hall Information Line | 604-925-7000 |
| Office of the Mayor | |
| Executive Assistant to the Mayor and CAO - Sabia Curran | 604-925-7012 |
| Email or call a member of Council directly | Council |
| Office of the CAO | |
| Chief Administrative Officer - Nina Leemhuis | 604-925-7002 |
| Executive Assistant to the Mayor & CAO - Sabia Curran | 604-925-7012 |
| Community Relations & Communications | |
| Director of Community Relations & Communications - Jeff McDonald | 604-925-4736 |
| Manager of Community Relations - Kristi Merilees | 604-925-7008 |
| Planning & Development Services | 604-925-7055 |
| General permit enquiries | 604-925-7040 |
| Permits inspection request line | 604-925-7041 |
| Director of Planning & Development Services - Jim Bailey | 604-925-7058 |
| Manager of Community Planning & Sustainability - David Hawkins | 604-921-2172 |
| Manager of Land Development - Chris Bishop | 604-925-7059 |
| Manager of Permits & Inspections - Kevin Spooner | 604-925-7247 |
| Manager of Urban Design & Current Planning - Matthew Roddis | 604-925-7293 |
| Economic Development | |
| Manager of Economic Development - Stephen Mikicich | 604-925-7056 |
| Engineering & Transportation Services | 604-925-7020 |
| Report a problem or place a service request report online | 604-925-7100 |
| Director of Engineering & Transportation Services - Raymond Fung | 604-925-7159 |
| Utilities Manager - Andy Kwan | 604-925-7027 |
| Roads & Transportation Manager - Vanessa Garrett | 604-921-2933 |
| Engineering Services Manager - Phil Bates | 604-925-7039 |
| Manager of Transit - Gareth Rowlands | 604-985-3500 |
| Blue Bus Information and lost & found | 604-985-7777 |
| Parks, Culture & Community Services | 604-925-7200 |
| Recreation facilities main line | 604-925-7270 |
| District Arborist office | 604-925-7192 |
| Report a problem or place a service request report online | 604-925-7275 |
| Director of Parks, Culture & Community Services - Anne Mooi | 604-925-7235 |
| Senior Manager of Community Services - Sue Ketler | 604-925-7126 |
| Senior Manager of Cultural Development - Doti Niedermayer | 604-921-2938 |
| Youth Services & Community Recreation Manager - Alison Gelz | 604-925-7244 |
| Seniors' Services & Community Wellness Manager - Jill Lawlor | 604-925-7286 |
| Community Services & Community Development Manager - Arleta Beckett | 604-921-3404 |
| Customer Service & Community Recreation Manager - Keith Miller | 604-921-3402 |
| Manager of Special Events & Filming - Christie Rosta | 604-913-2777 |
| Senior Manager of Parks - Andrew Banks | 604-925-7139 |
| Manager of Parks Planning & Community Stewardship - Corinne Ambor | 604-925-7138 |
| Manager of Parks Operations - Ian Haras | 604-925-7143 |
| Manager of Parks Arboriculture & Horticulture - Dan Henegar | 604-925-7137 |
| Executive Director of WV Community Centres Society - Rob Needham | 604-921-3493 |
| Corporate Services | |
| Bylaw & Licensing Services enquiries | 604-925-7152 |
| Director of Corporate Services - Mark Chan | 604-925-7098 |
| Manager of Bylaw & Licensing Services - Sarah Almas | 604-925-7153 |
| Director of North Shore Emergency Management | 778-338-6300 |
| Financial Services | |
| Accounts payable enquiries | 604-925-7031 |
| Tax & utility enquiries | 604-925-7032 |
| Purchasing | 604-925-7060 |
| Director of Financial Services - Isabel Gordon | 604-921-2902 |
| Legislative Services | 604-925-7004 |
| Manager of Legislative Services/Municipal Clerk - Sheila Scholes | 604-925-7045 |
| 24-hour Council agenda information line | 604-925-7005 |
| Human Resources | 604-925-7044 |
| Director of Human Resources - Lauren Hughes | 604-925-7075 |
| Job posting & Career Portal enquiries | 604-925-7044 |
| or | 604-925-7054 |
| Fire & Rescue Services | 604-925-7370 |
| Fire Chief - Randy Heath | 604-925-7375 |
| Fire Prevention Office | 604-925-7370 |
| Police Department | 604-925-7300 |
| Chief Constable - Len Goerke | 604-925-7309 |
| Memorial Library | 604-925-7400 |
| Library hours information line | 604-925-7401 |
| Home library service | 604-925-7437 |
| Director of Library Services - Jenny Benedict | 604-925-7274 |
Contact
Municipal Hall
750 17th Street
West Vancouver BC V7V 3T3
Hours: 8:30 a.m. to 4:30 p.m., Monday to Friday
Reception
604-925-7000
Public Works emergencies*
604-925-7100
24-hour Council agenda information
604-925-7005
Community recreation information
604-925-7270
Service Request
To report a problem or request service please contact public works dispatch.
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