Emergencies
Emergency service for roads, parks, water & sewer
604-925-7100
*Note: If utilities crews are called out to attend a water/sewer emergency and the cause is determined to be the homeowner's responsibility, crews are happy to assist, but fees may be required.
Fire/Police/Ambulance/Search & Rescue
9-1-1
Contact
Municipal Hall
750 17th Street
West Vancouver BC V7V 3T3
Municipal Hall is closed to the public until further notice. Staff continue providing services by phone and email.
Reception
604-925-7000
Emergency service for roads, parks, water & sewer
604-925-7100
Service requests or report a non-emergency
604-925-7100
Recreation information
604-925-7270
Finance Department
604-925-7032
Contact Us
| General enquiries | Information Line | 604-925-7000 |
| Email or call a member of Council directly |
| Chief Administrative Officer | Robert Bartlett | 604-925-7002 |
| Executive Assistant to the Chief Administrative Officer | Leah Arthur | 604-925-7012 |
| Director of Community Relations & Communications | Donna Powers | 604-925-7168 |
| General permit enquiries | 604-925-7040 | |
| Director of Planning & Development Services | Jim Bailey | 604-925-7058 |
| Senior Manager of Community Planning & Sustainability | David Hawkins | 604-921-2172 |
| Senior Manager of Permits, Inspections, and Land Development | Kevin Spooner | 604-925-7247 |
| Manager of Permits & Inspections | Christie Mills | 604-925-7246 |
| Manager of Environmental Protection | Heather Keith | 604-921-2925 |
| General enquiries | 604-925-7055 | |
| Manager of Land Development | Eric Villeneuve | 604-921-3494 |
| Senior Manager of Current Planning & Urban Design | Michelle McGuire | 604-925-7059 |
| General enquiries | 604-925-7020 | |
| Report a problem or place a service request | 604-925-7100 | |
| Engineering Services Manager | Phil Bates | 604-925-7039 |
| Acting Roads & Transportation Manager | Andy Kwan | 604-925-7027 |
| Director of Engineering & Transportation Services | Jenn Moller | 604-925-7171 |
| Blue Bus Information and Lost & Found | 604-985-7777 | |
| Acting Manager of Transit | Rob Staschuk | 604-990-7001 |
| Senior Manager of Community Services | Sue Ketler | 604-925-7126 |
| Senior Manager of Cultural Development | Doti Niedermayer | 604-921-2938 |
| Community Services enquiries | 604-925-7200 | |
| Environmental Manager | Matt MacKinnon | 604-925-7131 |
| Youth Services & Community Recreation Manager | Alison Gelz | 604-925-7244 |
| Seniors' Services & Community Wellness Manager | Jill Lawlor | 604-921-3467 |
| Community Services & Community Development Manager | Arleta Beckett | 604-921-3404 |
| Events enquiries | Melisa Moen | 604-925-7194 |
| Customer Service & Community Recreation Manager | Keith Miller | 604-921-3402 |
| Film enquiries | Rachelle McCormack | 604-925-7263 |
| Manager of Special Events & Filming | Christie Rosta | 604-913-2777 |
| Senior Manager of Parks | Andrew Banks | 604-925-7139 |
| Parks Stewardship Manager | Corinne Ambor | 604-925-7138 |
| Parks Planning & Development Manager | Ian Haras | 604-925-7143 |
| Parks Maintenance Manager | Dan Henegar | 604-925-7137 |
| Executive Director of WV Community Centres Society | Jodi Weiderick | 604-921-3493 |
| Recreation enquiries | 604-925-7270 | |
| District Arborist office | 604-925-7192 | |
| Report a problem or place a service request | 604-925-7275 | |
| Parks enquiries | 604-925-7275 | |
| Director of Parks, Culture & Community Services | Anne Mooi | 604-925-7235 |
| Bylaw & Licensing Services enquiries | 604-925-7152 | |
| Deputy Chief Administrative Officer / Director of Corporate Services | Mark Chan | 604-925-7098 |
| Acting Manager of Bylaw & Licensing Services | Sheryl LeBlanc | 604-925-7459 |
| Acting Director of North Shore Emergency Management | Mike Andrews | 778-338-6306 |
| Accounts payable enquiries | 604-925-7031 | |
| Tax & utility enquiries | 604-925-7032 | |
| Purchasing | 604-925-7060 | |
| Director of Financial Services | Isabel Gordon | 604-921-2902 |
| General enquiries | 604-925-7004 | |
| Director of Legislative Services/Corporate Officer | Mark Panneton | 604-925-7045 |
| 24-hour Council agenda information line | 604-925-7005 | |
| Pension document enquiries | Pascal Cuk | 604-925-7049 |
| Career Centre | 604-925-7054 | |
| Job posting enquiries | 604-925-7044 | |
| General enquiries | 604-925-7044 | |
| Director of Human Resources | Eva Glickman | 604-921-3457 |
| General enquiries | 604-925-7370 | |
| Fire Chief | Dave Clark | 604-925-7370 |
| Fire Prevention Office | 604-925-7370 |
| General enquiries | 604-925-7300 | |
| Chief Constable | John Lo | 604-925-7309 |
| General enquiries | 604-925-7400 | |
| Library hours information line | 604-925-7401 | |
| Assistive Services | 604-925-7437 | |
| Director, West Vancouver Memorial Library | Stephanie Hall | 604-925-7424 |
Contact
Municipal Hall
750 17th Street
West Vancouver BC V7V 3T3
Municipal Hall is closed to the public until further notice. Staff continue providing services by phone and email.
Reception
604-925-7000
Emergency service for roads, parks, water & sewer
604-925-7100
Service requests or report a non-emergency
604-925-7100
Recreation information
604-925-7270
Finance Department
604-925-7032
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