Public Works Emergencies*

Emergency service for roads, parks, water & sewer:


* Please Note: If utilities crews are called out to attend a water/sewer emergency and the cause is determined to be the homeowner's responsibility, not the muncipality's, crews are happy to assist, but fees may be required.


Fire/Police/Ambulance/Search & Rescue

North Shore Emergency Management

For information on emergency preparedness and management on the North Shore, contact North Shore Emergency Management:




Contact Us

Municipal Hall Information Line
General enquiries 604-925-7000
Office of the Mayor
Executive Assistant to the Mayor Sabia Curran 604-925-7012
Email or call a member of Council directly
Office of the CAO
Chief Administrative Officer Nina Leemhuis 604-925-7002
Executive Assistant to the CAO Sabia Curran 604-925-7012
Community Relations & Communications
Director of Community Relations & Communications Donna Powers 604-925-7168
Manager of Community Relations Kristi Merilees 604-925-7008
Planning & Development Services
General enquiries 604-925-7055
General permit enquiries 604-925-7040
Permits inspection request line 604-925-7041
Director of Planning & Development Services Jim Bailey 604-925-7058
Manager of Development Engineering Jenn Moller 604-925-7171
Manager of Urban Design & Current Planning Matthew Roddis 604-925-7293
Manager of Community Planning & Sustainability David Hawkins 604-921-2172
Manager of Land Development Chris Bishop 604-925-7059
Manager of Permits & Inspections Kevin Spooner 604-925-7247
Economic Development
Manager of Economic Development Stephen Mikicich 604-925-7056
General enquiries 604-925-7020
Report a problem or place a service request 604-925-7100
Director of Engineering & Transportation Services Raymond Fung 604-925-7159
Utilities Manager Andy Kwan 604-925-7027
Roads & Transportation Manager Vanessa Garrett 604-921-2933
Engineering Services Manager Phil Bates 604-925-7039
Transit - Blue Bus
Manager of Transit Gareth Rowlands 604-985-3500
Blue Bus Information and Lost & Found 604-985-7777
Parks, Culture & Community Services
General enquiries 604-925-7200
Recreation facilities enquiries 604-925-7270
District Arborist office 604-925-7192
Report a problem or place a service request 604-925-7275
Director of Parks, Culture & Community Services Anne Mooi 604-925-7235
Senior Manager of Community Services Sue Ketler 604-925-7126
Senior Manager of Cultural Development Doti Niedermayer 604-921-2938
Youth Services & Community Recreation Manager Alison Gelz 604-925-7244
Seniors' Services & Community Wellness Manager Jill Lawlor 604-925-7286
Community Services & Community Development Manager Arleta Beckett 604-921-3404
Customer Service & Community Recreation Manager Keith Miller 604-921-3402
Manager of Special Events & Filming Christie Rosta 604-913-2777
Senior Manager of Parks Andrew Banks 604-925-7139
Parks Stewardship Manager Corinne Ambor 604-925-7138
Parks Planning & Development Manager Ian Haras 604-925-7143
Parks Maintenance Manager Dan Henegar 604-925-7137
Executive Director of WV Community Centres Society Jodi Weiderick 604-921-3493
Corporate Services
Bylaw & Licensing Services enquiries 604-925-7152
Director of Corporate Services Mark Chan 604-925-7098
Manager of Bylaw & Licensing Services Sarah Almas 604-925-7153
Director of North Shore Emergency Management Fiona Dercole 778-338-6305
Financial Services
Accounts payable enquiries 604-925-7031
Tax & utility enquiries 604-925-7032
Purchasing 604-925-7060
Director of Financial Services Isabel Gordon 604-921-2902
Legislative Services
General enquiries 604-925-7004
Manager of Legislative Services/Municipal Clerk Sheila Scholes 604-925-7045
24-hour Council agenda information line 604-925-7005
Human Resources
General enquiries 604-925-7044
Director of Human Resources Lauren Hughes 604-925-7075
Job posting enquiries 604-925-7044
Career Portal 604-925-7054
Fire & Rescue Services
General enquiries 604-925-7370
Fire Chief Randy Heath 604-925-7375
Fire Prevention Office 604-925-7370
Police Department
General enquiries 604-925-7300
Chief Constable Len Goerke 604-925-7309
Memorial Library
General enquiries 604-925-7400
Library hours information line 604-925-7401
Home library service 604-925-7437
Director of Library Services Jenny Benedict 604-925-7274


Municipal Hall
750 17th Street
West Vancouver BC  V7V 3T3

Hours: 8 a.m. to 4:30 p.m., Monday to Friday



Public Works emergencies*

24-hour Council agenda information

Community recreation information

Service Request

To report a problem or request service please contact public works dispatch.


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