Emergencies
Emergency service for roads, parks, water & sewer
604-925-7100
*Note: If utilities crews are called out to attend a water/sewer emergency and the cause is determined to be the homeowner's responsibility, crews are happy to assist, but fees may be required.
Fire/Police/Ambulance/Search & Rescue
9-1-1
Contact
Municipal Hall
750 17th Street
West Vancouver BC V7V 3T3
Municipal Hall is closed to the public until further notice. Staff continue providing services by phone and email.
Reception
604-925-7000
Emergency service for roads, parks, water & sewer
604-925-7100
Service requests or report a non-emergency
604-925-7100
Recreation information
604-925-7270
Finance Department
604-925-7032
Contact Us
| General enquiries | Information Line | 604-925-7000 |
| Email or call a member of Council directly |
| Chief Administrative Officer | Robert Bartlett | 604-925-7002 |
| Executive Assistant to the Chief Administrative Officer | Leah Arthur | 604-925-7012 |
| Director of Community Relations & Communications | Donna Powers | 604-925-7168 |
| Community Relations Liaison | Natalie Roizman | 604-925-7008 |
| General enquiries | 604-925-7055 | |
| General permit enquiries | 604-925-7040 | |
| Director of Planning & Development Services | Jim Bailey | 604-925-7058 |
| Senior Manager of Community Planning & Sustainability | David Hawkins | 604-921-2172 |
| Senior Manager of Permits, Inspections, and Land Development | Kevin Spooner | 604-925-7247 |
| Senior Manager of Current Planning & Urban Design | Michelle McGuire | 604-925-7059 |
| Manager of Permits & Inspections | Christie Mills | 604-925-7246 |
| Manager of Environmental Protection | Heather Keith | 604-921-2925 |
| Manager of Land Development | Eric Villeneuve | 604-921-3494 |
| General enquiries | 604-925-7020 | |
| Report a problem or place a service request | 604-925-7100 | |
| Director of Engineering & Transportation Services | Jenn Moller | 604-925-7171 |
| Engineering Services Manager | TBA | 604-925-7020 |
| Acting Roads & Transportation Manager | Andy Kwan | 604-925-7027 |
| Blue Bus Information and Lost & Found | 604-985-7777 | |
| Acting Manager of Transit | Rob Staschuk | 604-990-7001 |
| Report a problem or place a service request | 604-925-7275 | |
| Recreation enquiries | 604-925-7270 | |
| Parks enquiries | 604-925-7275 | |
| Community Services enquiries | 604-925-7200 | |
| Events enquiries | Melisa Moen | 604-925-7194 |
| Film enquiries | Rachelle McCormack | 604-925-7263 |
| Director of Parks, Culture & Community Services | Sue Ketler | 604-925-7126 |
| Senior Manager of Community Services | Jill Lawlor | 604-921-3467 |
| Senior Manager of Cultural Development | Doti Niedermayer | 604-921-2938 |
| Environmental Manager | Matt MacKinnon | 604-925-7131 |
| Youth Services & Community Recreation Manager | Alison Gelz | 604-925-7244 |
| Seniors' Services & Community Wellness Manager | TBA | 604-925-7200 |
| Community Services & Community Development Manager | Arleta Beckett | 604-921-3404 |
| Customer Service & Community Recreation Manager | Keith Miller | 604-921-3402 |
| Manager of Special Events & Filming | Christie Rosta | 604-913-2777 |
| Senior Manager of Parks | Andrew Banks | 604-925-7139 |
| Parks Stewardship Manager | Corinne Ambor | 604-925-7138 |
| Parks Planning & Development Manager | Ian Haras | 604-925-7143 |
| Parks Maintenance Manager | Dan Henegar | 604-925-7137 |
| Executive Director of Enhance West Van | Jodi Weiderick | 604-921-3493 |
| District Arborist office | 604-925-7192 |
| Bylaw & Licensing Services enquiries | 604-925-7152 | |
| Deputy Chief Administrative Officer / Director of Corporate Services | Mark Chan | 604-925-7098 |
| Manager of Bylaw & Licensing Services | Sheryl LeBlanc | 604-925-7459 |
| Director of North Shore Emergency Management | Emily Dicken | 778-338-6300 |
| Accounts payable enquiries | 604-925-7031 | |
| Tax & utility enquiries | 604-925-7032 | |
| Purchasing | 604-925-7060 | |
| Director of Financial Services | Isabel Gordon | 604-921-2902 |
| 24-hour Council agenda information line | 604-925-7005 | |
| General enquiries (including pension document enquiries) | 604-925-7004 | |
| Director of Legislative Services/Corporate Officer | Mark Panneton | 604-925-7045 |
| Career Centre | 604-925-7054 | |
| General enquiries (including job posting enquiries) | 604-925-7044 | |
| Director of Human Resources | Eva Glickman | 604-921-3457 |
| General enquiries | 604-925-7370 | |
| Fire Chief | Dave Clark | 604-925-7370 |
| Fire Prevention Office | 604-925-7370 |
| General enquiries | 604-925-7300 | |
| Chief Constable | John Lo | 604-925-7309 |
| General enquiries | 604-925-7400 | |
| Library hours information line | 604-925-7401 | |
| Assistive Services | 604-925-7437 | |
| Director, West Vancouver Memorial Library | Stephanie Hall | 604-925-7424 |
Contact
Municipal Hall
750 17th Street
West Vancouver BC V7V 3T3
Municipal Hall is closed to the public until further notice. Staff continue providing services by phone and email.
Reception
604-925-7000
Emergency service for roads, parks, water & sewer
604-925-7100
Service requests or report a non-emergency
604-925-7100
Recreation information
604-925-7270
Finance Department
604-925-7032
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