Water & Sewers

We're fortunate to have some of the best drinking water in the world. Coming from mountain watersheds, our drinking water is either treated locally or purchased from Metro Vancouver. It is then delivered to your taps through an infrastructure that includes a complex network of mains, pump stations and treatment areas.

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Your quarterly utility bill explained

Learn more about your water utility bill

Your water bill helps pay for the high-quality water drinking water we all enjoy, as well as the complex network of dams, mains, pump stations, and treatment facilities that deliver the water to your home.

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Leaks in your water system mean you're paying for water you don't use. Your water meter measures it all, even water that slips away.

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Sanitary Sewer

Everything you put down the drain or toilet has to go somewhere.

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Water Meters

Water meters in West Vancouver are maintained by a contracted third-party company, Neptune.

Neptune is responsible for collecting and providing meter readings to the District, as well as completing maintenance when necessary.

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Lawn Watering Regulations

Stage 1 seasonal watering regulations are in effect May 1 to October 15. Watering is allowed during certain times.

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Water Conservation

Drinking water is a valuable resource, and there are many reasons why you should take steps to conserve this resource.

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Storm Drains & Culverts

A maze of underground storm drains carry rain and melting snow as it runs off roofs, driveways, roads and other hard surfaces.

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For questions about leaks or to report a leak:

Engineering Dispatch 


For questions about water conservation: 

Engineering Department 
General Enquiries 



For questions about your utility bill and leak adjustments:

Finance Department 
General Enquiries


Metered Water

Water and sewer are fully metered, which means you pay based on how much water you use. Since we introduced water metering in 2007, overall consumption has dropped by 25 per cent.  

Reduce the amount of water you use and save money on your quarterly utility bill.

Want to track your water consumption? Watch your water consumption trends online through MyDistrict.


Important to Know

Many stormwater and sewer pipe blockages in the municipality are the result of trees or landscaping planted on top of underground pipes in a utility corridor, right-of-way or boulevard.

Find out more about utilities corridors and how they relate to your property.