Municipal Services available by Phone or Email
Apr 6, 2020
Municipal Hall is currently closed to the public as part of the District's measures to prevent the spread of COVID-19.
District staff will continue providing the same essential services by phone or email.
Municipal Services Centre
Request for Service
For all other business, you can contact the appropriate department by phone or email.
If you do not know the email of the department you are looking for, please contact [email protected]. Please note that answers to your enquiries may take longer than usual.
Construction and trades permits
The District is no longer accepting paper applications or paper documents for construction and trades permits. We are still open for business and here to accept new applications and documents for existing applications electronically. Details.
Replacement recycling bags, blue boxes and grey boxes
- Order them online and have them delivered to your door. Note: delivery can take up to 10 business days.
- Pick up at North Shore Transfer Station’s designated recycling area, 30 Riverside Drive West, North Vancouver.
Extra garbage tags
An extra garbage tag is required to remove more than 154 litres on collection day. Tags are $6 for each extra 77 litres bag or can and never expire.
Capilano View Cemetery
Capilano View Cemetery is open. You can still host a graveside ceremony under the current public health orders. Our staff will work with your funeral home to set out guidelines so that you can safely host a small (maximum 50 people) graveside service. Find out more...
To learn more about closures and our response to COVID-19, visit westvancouver.ca/covid.