Municipal Services available by Phone or Email

Apr 6, 2020

Municipal Hall is currently closed to the public as part of the District's measures to prevent the spread of COVID-19. 

District staff will continue providing the same essential services by phone or email.

Municipal Services Centre


Request for Service


Online services

Pay an invoice, apply for a permit, book an inspection and more online

Staff directory

For all other business, you can contact the appropriate department by phone or email.

Contact Us

If you do not know the email of the department you are looking for, please contact [email protected]. Please note that answers to your enquiries may take longer than usual.

Construction and trades permits

The District is no longer accepting paper applications or paper documents for construction and trades permits. We are still open for business and here to accept new applications and documents for existing applications electronically. Details.

Replacement recycling bags, blue boxes and grey boxes

  • Order them online and have them delivered to your door. Note: delivery can take up to 10 business days.
  • Pick up at North Shore Transfer Station’s designated recycling area, 30 Riverside Drive West, North Vancouver.

Extra garbage tags

An extra garbage tag is required to remove more than 154 litres on collection day. Tags are $6 for each extra 77 litres bag or can and never expire.

To order extra garbage tags for delivery, please email us at [email protected] or call 604-925-7176 and provide your address and number of tags you wish to purchase.

Capilano View Cemetery

Capilano View Cemetery is open. You can still host a graveside ceremony under the current public health orders. Our staff will work with your funeral home to set out guidelines so that you can safely host a small (maximum 50 people) graveside service. Find out more...

COVID-19 updates

To learn more about closures and our response to COVID-19, visit

Media Contact

Media enquiries only

Donna Powers, Director of Community Relations & Communications

604-219-4806 (cell)

604-925-7168 (office)


General information line



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