COVID-19 Updates

Oct 9, 2020

Latest updates

The District of West Vancouver has developed an operating model to gradually restart services that were closed as a result of the pandemic. The first, and most important deciding factor when considering restarting any service is the safety of residents, businesses and staff. We will continue to keep the community informed of service level adjustments. To receive information by email, subscribe to e-west.

  • Municipal Hall is closed to the public until further notice. District staff continue providing the same essential services by phone and email. Contact us.
  • Recreation facilities are open on a pilot basis for registered visits and programs. No drop-ins permitted. Read more. ​
  • West Vancouver Art Museum is open with reduced hours. Read more.
  • West Vancouver Memorial Library is open with new extended hours. Read more


STATUS OF FACILITIES AND SERVICES 

What's open? What's closed? View the list to see the current status:

Status of facilities and services

Municipal Hall is closed to the public until further notice. District staff continue to provide essential services by phone or email. 

Contact us



Resources and support for individuals

Connect North Shore

Connect North Shore was created to link residents to community resources including information for those in need and volunteer opportunities for those who want to help. 

Connect North Shore

The Connect North Shore resource directory provides links to community service organizations with a focus on those serving the North Shore, including resources for food, housing, social support and more.

Connect North Shore - Resource Directory

Free and Low-Cost Groceries and Prepared Meals (updated September 9)

Multilingual Resources

Information resources in Cantonese, Mandarin, Vietnamese, Tagalog, and English

Shower program

During the COVID-19 pandemic, the District is offering free access to showers for community members who would otherwise not have access to a shower.

  • Where: Ambleside Fieldhouse, located between the grass and artificial turf fields, north of the rail tracks
  • When: Mondays, Wednesdays & Fridays from 2:30–4 p.m. and Saturdays from 11 a.m.–2:30 p.m.

Toiletries and towels will be provided. For more information about the shower program, please contact Karen Marzocco, Access Services Program Coordinator, at 604-925-7279 or email

Seniors' Support

The Seniors' Activity Centre has launched programs to support seniors during this time of physical distancing. For information and assistance, call the Seniors' Activity Centre at 604-925-7280 or visit westvancouver.ca/seniors.

LibraryConnect

With LibraryConnect, you can call, chat, or email us to get the support you need.

LibraryConnect



Resources and support for businesses

The District of West Vancouver is following the guidance of our local, provincial and federal health authorities—and encourages the business community to do the same.

Information and resources for businesses



Health resources

There are many things you can do to prevent the spread of COVID-19 in your community. Please follow the advice of health authorities.

Latest medical updates, including case counts, prevention, risks, and testing

BC Centre for Disease Control

Regional health information

Vancouver Coastal Health

National updates and financial resources

Public Health Agency of Canada

List of community exposure events

Public Exposures

Health information and advice

BC COVID-19 Symptom Self-Assessment Tool

8-1-1

HealthLink BC

Non-medical information (for general information related to COVID-19)

Call 1-888-268-4319 (1-888-COVID19)

Text 604-630-0300



News

Federal and Provincial live updates

Live Updates

Newsletters

Subscribe to receive email updates

Media Releases

March 13: West Vancouver implements closures in response to Coronavirus

March 15: West Vancouver closes community centres and cultural facilities

March 20: District of West Vancouver declares a state of local emergency

March 24: 2020 Spring term cancelled

April 8: West Vancouver launches Park Ranger program to promote physical distancing in parks

April 15: West Vancouver cancels all summer programs and festivals

April 28: Ambleside Farmers' Market opens May 3

May 28: North Shore Playgrounds Set to Re-Open June 1

Media Contact

Media enquiries only

Donna Powers, Director of Community Relations & Communications

604-219-4806 (cell)

604-925-7168 (office)

Email



General information line

604-925-7000

Email

Media outlets and journalists

If you wish to stay informed on breaking news, please follow us on Twitter.

  

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