2020 Spring Term cancelled
In order to protect the health and safety of our community, customers and staff, the District of West Vancouver has cancelled the 2020 spring term. This decision is aligned with the recommendations from the Provincial Health Officer of British Columbia to lower the risk of exposure and prevent the spread of COVID-19 in our community.
The spring term cancellation includes all programs, events, rentals and services between the end of March and the end of June at all District of West Vancouver community recreation and cultural facilities ( West Vancouver Community Centre and Aquatic Centre, Gleneagles Community Centre, Seniors’ Activity Centre, Ice Arena, Youth HUB at Park Royal, the Ferry Building Gallery, the West Vancouver Art Museum, Music Box and the Silk Purse Arts Centre) with the exception of the food pickup service at the Seniors’ Activity Centre.
Spring Program & Rental Refunds
All program registrants and rental groups will receive full refunds automatically. Your refund will be based on your method of payment.
- For credit card payments, your refund will be applied directly to the original card
- For cash, debit, and cheque payments a credit will be placed on your account. If you would like to have your credit paid out to you, please email [email protected] or call 604-925-7270 between 8 a.m.–4:30 p.m. Monday to Friday and a cheque will be mailed to the address on your account as soon as possible.
We are working hard to process all refunds as quickly as possible and we appreciate your patience. Once your refund is processed, you will receive a confirmation via email.
Fitness Membership Refunds
All Fitness Memberships will be extended to cover the amount of time the facilities are closed. When the facilities reopen, the additional time will be added to your membership. Should you wish to cancel your membership at any time, please email [email protected] or call 604-925-7270 between 8 a.m.–4:30 p.m. Monday to Friday.
We hope you and your loved ones stay healthy and we look forward to seeing you when we are able to re-open.
For the latest District of West Vancouver updates on COVID-19 please visit westvancouver.ca/covid.