2018 Utility Rates

On December 11, 2017 Council approved utility budgets for 2018 that will affect your quarterly utility rates.

On July 10, 2017, Council also approved changes to the utility rate structure for 2018.

The new rates and rate structure come into effect on January 1, 2018. You will notice the changes on your first quarter utility bill that arrives in late April 2018.

These important changes to the utility rates and structure are the result of a rate review study completed in 2017.

Information Meetings

Public information sessions took place in November 2017, before Council approved new utility rates.

Information Session - Display Boards


Council has approved an overall 10% increase in revenue required for the water utility and 10.1% increase to revenue required for the sewer and drainage utility for 2018.

Contributing factors to the 2018 rate increases include the need to rebuild the financial reserves in the water utility that were depleted during the 2015 drought, and anticipated future regional costs to the sewer utility associated with related to construction of the new North Shore Waste Water Treatment Plant.

Learn more about the North Shore Wastewater Treatment Plant.

Your utility bill explained

Household Impact of 2018 Proposed Rates

Customers with higher usage will see a greater impact due to new rates. However, the actual dollar impact will vary based on metered usage.

Average single-family household

Sewer and Drainage Rates

  • An average single-family household will see an estimated annual increase of approximately $84 annually, or 9.9%, over 2017 rates. 

Water Rates

  • An average single-family household will see an estimated annual increase of approximately $65 or 12.5% over 2017 rates. 

On July 10, 2017, Council approved the following changes to the Utility Rate structure for 2018:

  1. Sewer rate structure: New separate line items for regional costs and local costs to improve transparency
  2. Water rate structure: Move to a four-block rate structure for single family households from a three-block. The new base block (0-30 cubic metres) provides a new tool to reward residential conservation while continuing to cover costs in the water utility. The metered water rate structure for multi-family residential or commercial customers will not change.

Council approved adjustments to the utility rate structure based on recommendations resulting from the rate study and anticipated rate increases for 2018.

By making this change in advance, the District created a buffer that will help reduce the overall increase to your bill. The new structure benefits all residents but provides the most reward to households that use less water.

The updated structure will also provide greater transparency for customers.

Council Report: Utility Rate Review Findings (June 13, 2017)


West Vancouver began a review of its model for determining utility rates in fall 2016.

The model was originally established in 2007 when universal water metering came into effect. Water metering improves customer equity, promotes water conservation and has helped detect leaks in the system. The model was based on best practices from other municipalities and the information available at that time about costs to maintain our community's water and sewer infrastructure.

After nearly ten years of collecting meter data, we have more information about local consumption and a much better understanding of the lifecycle and replacement needs of the associated infrastructure.

The 2017 rate review has verified that West Vancouver rate model is largely sound, but recommended small adjustments to the rate structure to meet West Vancouver's needs today.

Goals of the study

  • Update economic & conservation assumptions using local data
  • Ensure sustainable funding & responsible asset management
  • Maintain customer equity and encourage water conservation
  • Help plan for costs associated with new North Shore Wastewater Treatment Plant


  • Research and review formula for rates
  • Share findings with residents in fall 2017
  • Council to approve rates by December 13, 2017
  • Implement rate changes on January 1, 2018