Snow Safety

Winter is a challenging time of year, but by taking a few common sense steps, you can help maintain safer roads, sidewalks and prevent other winter-related risks.

Resident responsibilities

Prevent flooding: clear storm drains around your home

Make note of the storm drains around your property before it snows. Keep the drains clear by removing all snow and other debris to avoid flooding. 

Park off-street

Shovel your driveway and park off the street. You could receive a ticket and be towed if your vehicle blocks any of the following:

  • bus stops
  • driveways
  • fire hydrants
  • intersections
  • snow removal equipment
  • the normal flow of traffic

Keep Sidewalks Clear

Property owners must clear the sidewalks around your home or business of snow and ice. See the Traffic and Parking Bylaw for details.

Traffic and Parking Bylaw

Street clearing priorities and garbage & recycling collection

Snow removal

During a snow event, we will remove snow from streets on a priority basis.

  • Priority 1 routes: Bus routes, emergency routes, arterial roads (e.g. Marine Drive) and major collector roads (e.g. 15th Street) are the first to be cleared. During longer storms, primary roads—especially bus routes—are repeatedly plowed to ensure that everyone has a viable transportation alternative. 
  • Priority 2 routes: School routes and minor collector roads (e.g. 11th Street) are the second to be cleared.
  • Priority 3 routes: Local roads, cul-de-sacs, footpaths and footbridges will be dealt with after the weather disturbance has passed and/or Priority 1 and 2 routes are in a safe and stable condition. Please be patient!

Garbage collection

Did we miss your pick-up? Your collection schedule may have to be suspended during periods of snow and ice.

Set your items out the following day and our crews will do their best to return. Missed you a second time? Please securely store your material until your next scheduled collection day. Ensure it is securely stored overnight to avoid attracting wildlife.

More information or report a missed pick-up

Garbage Pick-Up Schedule
Snow safety

The following tips will help you and your loved ones stay safe this snow season:

  • drive only if necessary. Public transit is a good alternative, but expect schedules to be affected by snow
  • monitor weather forecasts carefully and plan accordingly
  • stay on main roads and avoid side streets
  • drive slowly and be sure to brake early to avoid skidding
  • check on neighbours and family members who may need extra assistance
  • clear snow from fire hydrants around your home or business to help our firefighters during an emergency
Get prepared

By taking a few steps before winter arrives, you will be prepared for the challenges that can arise when it snows :

  • install quality snow tires on your vehicle
  • prepare an emergency kit for your home and vehicle, including candles, matches, blankets, a shovel, booster cables, water and some non-perishable food. Visit North Shore Emergency Management for more information.
  • stock up on food supplies and ensure your prescriptions are filled
  • keep a shovel and supply of salt to de-ice your driveway and sidewalk

More information

Winter Preparedness

Important contacts

Trees on roads, snow or flooding
West Vancouver Public Works Dispatch

Recycling & Garbage questions
Info about missed pick-ups

Social Services and Community Resources
North Shore Community Resources

Seniors’ Activity Centre LINKS Program

Public Transit
West Vancouver Blue Bus
TransLink customer info line

Police & Fire
9-1-1 for emergency calls only

604-925-7300 for non-emergency calls

604-925-7370 for non-emergency calls

Power failures and trees on power lines
BC  Hydro
1-888-POWERON (1-888-769-3766)
BC Hydro

General information
Municipal Hall Reception
604-925-7000 for other non-emergency issues
8:30 a.m.–4:30 p.m.  Monday–Friday

WestVanCollect App

Download WestVanCollect and get your schedule on your phone (with reminders too).

WestVanCollect is available on iPhone and Android phones.

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