COVID-19 Updates

 

To learn more about closures and our response to COVID-19, and for updates on District operations, visit westvancouver.ca/covid.

 

Change of Recycling Collection Provider

Starting July 1, 2020, Recycle BC will take over residential recycling collection in West Vancouver and across the North Shore. Recycle BC will continue to provide recycling service to West Vancouver residents through their selected contractor, Waste Control Services (WCS).

Recycle BC

How this affects you

  • Weekly recycling collection schedule and guidelines will remain the same.
  • Garbage and organics collection are not impacted by this change.
  • You will no longer be charged for residential recycling collection on your utility bill next year.
  • This year, your recycling fee has been reduced by half to reflect the mid-year change.

The District has provided residential recycling collection services as a contractor to a provincial organization called Recycle BC since 2014.

The District and Recycle BC are both committed to ensuring a smooth transition between collection contractors so that West Vancouver residents continue to receive high-quality recycling services.


Frequently asked questions

What is happening?

Starting July 1, 2020, Recycle BC will begin to directly manage residential recycling collection in West Vancouver. Recycle BC’s selected supplier for these services is Waste Control Services (WCS).

Will my recycling services change after the transition?

For single-family homes, there is no change. 

For some multi-family properties, there may be some adjustments:

  • Collection days may change for some multi-family properties.
  • If your location requires cart pullout of greater than 30 metres, this is considered an extra service. Waste Control Services will contact you about continuing this service.

The District and Recycle BC will work together to notify apartment buildings where these adjustments would apply.

 

What action do I need to take?

No action is required on your part to continue receiving service.

If your multi-family building requires a key, fob or security code to access recycling carts, the District will transfer possession of the key, fob or security code directly to Recycle BC and their incoming contractor.

How will this affect my utility bill?

In 2020, the District’s quarterly utility charge for residential recycling has been reduced by 50 per cent to reflect the mid-year change.

Effective January 1, 2021, you will no longer be charged for residential recycling service on your District utility bill or property taxes. All residents will continue to see a charge for Public Realm waste collection.

Why is the District making this change?

Following provincial Recycling Regulation changes in 2014, brand owners and packaging producers became 100 per cent responsible for the recovery and recycling of residential packaging and paper products throughout BC. Since 2014, the District has been providing residential recycling collection as a contractor to Recycle BC.

Council considered this service model change carefully before making a decision in 2018. Recycle BC has demonstrated their ability to maintain pre-existing service levels, and has pledged to work closely with District staff to ensure a smooth transition for residential properties.

Recycle BC delivers direct collection service to at least 13 other municipalities or regional districts in BC, including Coquitlam, City of Langley and Vancouver. The change to a direct service model supports provincial policy and will reduce costs for residents on their utility bills in the future.

Transitioning responsibility for recycling collection directly to Recycle BC allows the District to allocate more staff and resources to other high priority programs, such as litter prevention and collection, abandoned and illegally dumped waste, and new recycling initiatives, all of which are critical to the success of achieving our waste reduction goals.

Who do I contact with questions about recycling services?

Until July 1, 2020, you can continue to contact the District for information about your recycling collection at 604-925-7176, or visit westvancouver.ca/collection.

Starting July 1, 2020, all recycling inquiries will need to go directly to Waste Control Services. Recycle BC will provide contact details for Waste Control Services before July. Until then, visit recyclebc.ca/west-vancouver.

Is this change related to COVID-19 response?

No. The decision to transition to direct service recycling provided by Recycle BC was made back in 2018.

Who is Recycle BC?

Recycle BC is a provincial stewardship group funded by the businesses that supply packaging and printed paper to BC residents. Recycle BC was formed in response to provincial regulations, which shift recycling costs away from taxpayers and on to industry.

Recycle BC

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