Contact Us

Municipal Hall Information Line 604-925-7000
   
Office of the Mayor   
Executive Assistant to the Mayor and CAO - Sabia Curran 604-925-7012
Email or call a member of Council directly Council
   
Office of the CAO  
Chief Administrative Officer - Nina Leemhuis 604-925-7002
Executive Assistant to the Mayor & CAO - Sabia Curran 604-925-7012
   
Planning & Development Services  604-925-7055
Director, Planning & Development Services - Jim Bailey 604-925-7058
Manager, Community Planning - David Hawkins 604-921-2172
Manager, Development Planning - Chris Bishop 604-925-7059
Manager, Permits and Inspections - Kevin Spooner 604-925-7247
Manager, Land Development - Tony Tse 604-925-7109
Permits inspection request line 604-925-7041
General permit enquiries 604-925-7040
   
Economic Development  
Manager - Stephen Mikicich 604-925-7056
   
Engineering & Environment Services 604-925-7020
Director, Engineering & Environment Services - Raymond Fung 604-925-7159
Manager, Utilities - Andy Kwan 604-925-7027
Manager, Roads & Transportation - Vanessa Garrett 604-921-2933
Manager, Engineering Services - Phil Bates 604-925-7039
Manager, Transit - Gareth Rowlands 604-985-3500
Manager, Environment & Sustainability - Sandra Bicego 604-913-2774
Report a problem or place a service request (or report online) 604-925-7100
Blue Bus Information 604-985-7777
   
Parks, Culture & Community Services 604-925-7200
Director, Parks, Culture & Community Services - Anne Mooi 604-925-7235
Senior Manager, Community Services - Sue Ketler 604-925-7126
Manager, Community Recreation - Steve Kellock 604-921-3402
Manager, Community Recreation - Jill Lawlor 604-925-7286
Manager, Community Development, Youth and Families - Arleta Beckett 604-921-3404
Manager, Special Events & Filming - Christie Rosta 604-913-2777
Senior Manager, Parks - Andrew Banks 604-925-7139
Manager, Parks Planning & Community Stewardship - Corinne Ambor 604-925-7138
Manager, Parks Operations - Ian Haras 604-925-7143
Manager, Parks Arboriculture & Horticulture - Dan Henegar 604-925-7137
Executive Director, WV Community Centres Society - Rob Needham 604-921-3493
Recreation facilities main line 604-925-7270
District Arborist office 604-925-7192
Report a problem or place a service request (or report online) 604-925-7275
   
Corporate Services  
Director, Corporate Services - Mark Chan 604-925-7098
Manager, Bylaw & Licensing Services - Sarah Almas 604-925-7153
Bylaw & Licensing Services enquiries 604-925-7152
Director, North Shore Emergency Management - Dorit Mason 604-969-7000
   
Financial Services  
Director, Financial Services - Isabel Gordon 604-921-2902
Accounts payable enquiries 604-925-7031
Tax & utility enquiries 604-925-7032
Purchasing 604-925-7060
   
Legislative Services 604-925-7004
Manager, Legislative Services/Municipal Clerk - Sheila Scholes 604-925-7045
24-Hour Council agenda information line 604-925-7005
   
Human Resources 604-925-7044
Director, Human Resources - Lauren Hughes 604-925-7075
Job posting & Career Portal enquiries 604-925-7044
or   604-925-7054
   
Fire & Rescue Services 604-925-7370
Fire Chief - Randy Heath 604-925-7375
Fire Prevention Office 604-925-7370
   
Police Department 604-925-7300
Chief Constable - Len Goerke 604-925-7309
   
Memorial Library 604-925-7400
Director, Library Services - Jenny Benedict 604-925-7274
Library hours information line 604-925-7401
Home library service 604-925-7437
   
Community Relations & Communications  
Director, Community Relations & Communications - Jeff McDonald 604-925-4736
Manager, Community Relations - Kristi Merilees 604-925-7008

 

Public Works Emergencies*

Emergency service for roads, parks, water and sewer:

604-925-7100

* Please Note: If utilities crews are called out to attend a water/sewer emergency and the cause is determined to be the homeowner's responsibility, not the muncipality's, crews are happy to assist, but fees may be required.

Service Request

To submit a request for service or to report a non-emergency problem:

604-925-7100

Municipal Hall

750  17th Street
West Vancouver, BC  V7V 3T3
Hours: 8:30 a.m. to 4:30 p.m., Monday to Friday

Reception:
604-925-7000

Public Works emergencies*

604-925-7100

24-hour Council agenda information:
604-925-7005

Community recreation information:
604-925-7270

Emergency

Fire/Police/Ambulance/Search and Rescue (ask for police):
911

Social Media

Our social media channels help you stay informed. Find them through our social media directory.

Social Media Directory

North Shore Emergency Management

For information on emergency preparedness and management on the North Shore, contact North Shore Emergency Management:

778-338-6300

Email

Website